Your Relaxure pergola will arrive at your doorstep in (4 weeks for the west coast, and 5 weeks for the east coast) from order confirmation. We balance careful packaging and timely delivery so you can start enjoying your outdoor space sooner.

Our shipping cost is free all over the USA!

Yes, we ship worldwide. Please drop us a message for details.

Your pergola arrives in well-protected, pre-assembled modular sections via a professional freight service. This makes assembly way easier. You will receive updates from us as your order is getting ready to travel, and the driver will contact you prior to the delivery date to schedule a mutually agreed delivery time. The freight professionals will place the packages at your designated delivery location and help you with moving them to storage.

Your pergola will arrive via freight delivery. All boxes are double-packed, and you’ll receive about 5-10 large boxes. Please ensure your installation space can accommodate the packaged components. The dispatch company will contact you to schedule a delivery time. White glove delivery is available for an additional fee.

Our logistics fees include all customs and import fees, including local taxes. We ensure compliance with domestic laws before shipping.

We insure each purchase during transit. Inspect packages upon delivery and report any damage within 48 hours with photos for a quick resolution.

Yes, expedited shipping is available via couriers like DHL or TNT. Contact us for a shipping quotation.

Yes, you can arrange your own shipping. Contact us if you’d like to pick up your packages.

Once your order is placed, we pack your pergola in cardboard boxes and pallets. You’ll receive a tracking number and delivery updates after shipment.